Privacy policy

PRIVACY POLICY

Last updated: April 11, 2026

ArtHeroes ("we," "us," or "our") operates the website https://artheroes.mrnunez.com/ (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site, purchase our courses or digital products, or interact with us in any way.

By using our Site, you agree to the collection and use of information in accordance with this policy.

INFORMATION WE COLLECT

We collect information that you provide directly to us, as well as information collected automatically when you use our Site.

Personal Information You Provide: When you create an account, make a purchase, or contact us, we may collect your name, email address, billing address, payment information (processed securely by our payment providers — we do not store your full credit card details), and any other information you choose to provide.

Information Collected Automatically: When you visit our Site, we automatically collect certain information about your device and usage, including your IP address, browser type and version, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data. We use cookies and similar tracking technologies to collect this information.

HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Process and fulfill your orders for courses and digital products
  • Send you order confirmations, receipts, and updates about your purchases
  • Provide access to course content, downloads, and the ArtHeroes community
  • Communicate with you about new courses, products, promotions, and updates (you can opt out at any time)
  • Respond to your questions, comments, and support requests
  • Improve our Site, courses, and services
  • Detect and prevent fraud or unauthorized activity
  • Comply with legal obligations

SHARING YOUR INFORMATION

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Payment processors (such as Shopify Payments, Stripe, or PayPal) to process transactions securely
  • Shopify, our e-commerce platform provider, which hosts our Site and processes orders on our behalf
  • Email service providers to send you transactional and marketing communications
  • Analytics providers to help us understand how our Site is used
  • Discord (if you join our community server, your Discord username and activity within the server are governed by Discord's own privacy policy)
  • Law enforcement or regulatory authorities if required by law or to protect our rights

COOKIES AND TRACKING

We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. You can control cookies through your browser settings. Disabling cookies may affect certain features of our Site.

DATA RETENTION

We retain your personal information for as long as your account is active or as needed to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements.

YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict certain processing of your data
  • Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at marlon@mrnunez.com.

If you are a resident of the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA). We are committed to honoring these rights.

DATA SECURITY

We implement commercially reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

CHILDREN'S PRIVACY

Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information.

THIRD-PARTY LINKS

Our Site may contain links to third-party websites (such as YouTube, Discord, ArtStation, Instagram, and LinkedIn). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

CONTACT US

If you have any questions about this Privacy Policy, please contact us at:

ArtHeroes / MrNunez Email: marlon@mrnunez.com Website: https://artheroes.mrnunez.com/